Please reach us at customersupport@exotic-meats.com if you cannot find an answer to your question.
Yes, we offer catering services for events and parties across the lower eastern United States. If you’re located outside this region, we can accommodate requests anywhere in the continental US with at least 90 days’ notice.
Please contact us to discuss your specific requirements and to learn more about how we can help make your event truly extraordinary!
Due to the wide variety and rarity of our products, the recommended cooking temperature can vary significantly.
Our team is here to offer tailored cooking instructions and precise temperature recommendations for each specific product to ensure optimal results.
We are committed to sustainability and partner exclusively with suppliers who adhere to responsible fishing and farming practices. Given the rarity and high demand of our products, we ensure that each one comes from sources that meet rigorous ethical and environmental standards.
For more information on how we select our rare and highly sought-after products, please visit our page on the science behind our selection
At Exotic Meats, we ensure the quality of our products by partnering with suppliers who adhere to our strict standards for sustainable and humane practices.
We conduct regular audits, use advanced tracking and testing technologies, and maintain rigorous oversight from harvest to delivery.
As innovators in the industry, we continuously invest in new methods to guarantee that our products are ethically sourced, meticulously processed, and consistently meet the highest quality standards.
At Exotic Meats, we pride ourselves on sourcing unique and rare meats from the most remote corners of the globe. While this allows us to offer products that are truly one-of-a-kind, it also means that traditional tracking methods, like those provided by USPS, may not be available or reliable for some orders.
Rest assured, we are working closely with our international shipping partners to ensure your order reaches you safely, even if tracking information is limited or unavailable. If you have any concerns or need updates on your order status, please don’t hesitate to contact our customer service team, who will be happy to assist you.
At Exotic Meats, we’re constantly exploring the farthest reaches of the world to bring you the most unique and extraordinary meats.
Due to the rarity and exclusivity of our offerings, new products become available as soon as we secure fresh and sustainable sources. This means our inventory is always changing, with exciting new selections arriving regularly.
To stay informed about our latest arrivals, we highly recommend signing up for email notifications on our homepage or following us on social media. This way, you’ll be among the first to know when new products are available!
At Exotic Meats, we’re eager to welcome you back to our storefront. However, we are currently engaged in a zoning law dispute with the state of North Carolina, which has temporarily delayed our reopening. We anticipate a resolution soon and will update our customers as soon as we have a confirmed reopening date.
In the meantime, we’re committed to providing you with the freshest and most unique meats through our online store, available for delivery anywhere within the continental US. Additionally, our catering service is fully operational and ready to serve the lower eastern United States.
We appreciate your patience and continued support during this time!
At Exotic Meats, we pride ourselves on sourcing rare and unique meats from across the globe while upholding the highest standards of sustainability and ethical practices. We welcome special requests for specific animal species, and our team will do our best to fulfill your request.
However, our commitment to conservation and responsible sourcing means that we only harvest and import species that meet our strict sustainability criteria. If a particular species does not align with these standards, we will work with you to find a suitable and ethically sourced alternative.
Please reach out to our customer service team with your special request, and we’ll be happy to assist you further!
Yes, all of our imported and domestically harvested products comply with both federal and international guidelines for ethical harvesting.
At Exotic Meats, we ensure that all necessary permits are secured before harvesting any species, guaranteeing that our customers receive high-quality, legally and ethically sourced products.
At Exotic Meats, we exclusively work with highly vetted, ethical suppliers. We are currently not seeking additional partners due to the illegal trade associated with many of our products, ensuring we maintain our commitment to legality and ethical standards.
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Email: customersupport@exotic-meats.com
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